What is Doosan Excavator Fault Code View Tutorial?

Doosan excavator fault code "View Tutorial" is not a diagnostic trouble code (DTC) but rather a display message prompting operators to access instructional content through the machine's monitoring system. This message typically appears on Doosan excavators equipped with advanced Smart Monitoring Systems (SMS) or Integrated Monitoring Systems (IMS) when the operator needs guidance on specific machine functions, maintenance procedures, or operational features.

This display message is critical for Doosan excavator operation because it serves as the gateway to manufacturer-provided training content directly accessible through the cab's LCD monitor panel. When this message appears, it indicates the machine's Electronic Control Unit (ECU) is directing the operator to review important information about system operation, safety protocols, or recently triggered alerts that require operator understanding before proceeding.

Common Symptoms

When the "View Tutorial" message appears on your Doosan excavator, operators typically experience:

• Persistent display message on the main LCD monitor screen that may require acknowledgment before accessing other system menus
• Flashing information icon or help symbol on the dashboard display panel
• Inability to clear certain warnings until the associated tutorial content has been accessed or acknowledged
• Restricted access to specific machine functions until the operator confirms they've reviewed the instructional material
• Audible alert tone accompanying the display message on some Doosan models (DX series and newer)

Potential Causes

The "View Tutorial" message appears for several operational and maintenance-related reasons:

• First-time activation of advanced hydraulic modes, attachment controls, or work mode settings that require operator familiarization
• Recent software updates to the machine's ECU that introduce new features or modified operational procedures
• Triggered maintenance reminders requiring operator review of service procedures before resetting intervals
• Operator error sequences detected by the monitoring system that prompt remedial training content
• Safety system activations on used excavators where previous operators may have bypassed certain protocols, requiring re-education
• Attachment recognition when new hydraulic tools are connected requiring operational guidance

How to Troubleshoot and Fix Code View Tutorial

Step 1: Access the Tutorial Content Navigate to the LCD monitor's main menu using the control panel buttons (typically located on the right console). Select the information or help icon to access the tutorial library. Use a multimeter to verify the display panel is receiving proper 12-24V power supply if the screen is unresponsive.

Step 2: Review and Acknowledge the Content Carefully read through the displayed tutorial material. The system requires operator acknowledgment before clearing the message. On used excavators, check for corroded connector pins on the display harness (common failure point behind the cab panel) if tutorials won't load properly.

Step 3: Clear the Message and Verify System Reset After reviewing content, follow the on-screen prompts to acknowledge completion. If the message persists, inspect the CAN bus communication lines between the display and main ECU for damaged wiring or loose connections—particularly at harness routing points near the cab swivel joint where friction wear occurs on older machines.

Disclaimer: This guide provides general troubleshooting information. Always consult your Doosan service manual and consider professional diagnostic assistance for persistent display issues or electrical system concerns.