Fault Codes:Hitachi ZX350LCK-5G 14100-2

What is Hitachi ZX350LCK-5G Fault Code 14100-2?

Fault Code 14100-2 indicates a malfunction in the engine coolant temperature sensor circuit, specifically a voltage signal that is out of the normal operating range (typically reading abnormally high or low). This code is triggered when the Engine Control Module (ECM) detects an implausible voltage reading from the coolant temperature sensor, which monitors the engine's thermal status and directly influences fuel injection timing, fan operation, and overall engine protection systems.

For the Hitachi ZX350LCK-5G excavator, this code is particularly critical because the Isuzu engine relies heavily on accurate temperature data to prevent overheating and maintain optimal combustion efficiency. Ignoring this fault can lead to poor fuel economy, increased emissions, and potentially catastrophic engine damage in extreme cases.

Common Symptoms

When fault code 14100-2 is active, operators may experience:

  • Check Engine Warning Light illuminated on the instrument panel
  • Engine derate mode engaged, limiting power output to protect components
  • Cooling fan running continuously at high speed, even when the engine is cold
  • Hard starting or rough idle, especially in cold weather conditions
  • Abnormal exhaust smoke (white or black) due to improper fuel-air mixture adjustments

Potential Causes

The most common technical reasons for this fault code on used ZX350LCK-5G excavators include:

  • Failed coolant temperature sensor due to internal resistance drift or element degradation (common after 5,000+ operating hours)
  • Damaged wiring harness near the thermostat housing where cable rub against the engine block is frequent
  • Corroded or loose electrical connectors at the sensor plug, especially on machines operated in wet or marine environments
  • ECM internal fault (less common, but possible on high-hour machines)
  • Faulty ground connection in the sensor circuit causing voltage reference errors

How to Troubleshoot and Fix Code 14100-2

Step 1: Visual Inspection Begin by locating the coolant temperature sensor on the engine block near the thermostat housing. Inspect the sensor connector for corrosion, moisture intrusion, or physical damage. Check the wiring harness for signs of chafing, particularly where it contacts metal edges or routing clips. On used excavators, this is a critical step as harness wear is extremely common.

Step 2: Electrical Testing Disconnect the sensor and use a digital multimeter to measure resistance across the sensor terminals. At room temperature (20°C/68°F), resistance should typically read between 2,000-3,000 ohms. Compare readings against Hitachi's specifications. Also check for continuity between the sensor connector pins and the ECM harness side to identify open circuits.

Step 3: Voltage Signal Verification With the ignition on (engine off), measure the reference voltage at the sensor connector—it should read approximately 5 volts from the ECM. If voltage is absent or incorrect, trace the circuit back toward the ECM, checking for damaged wires or poor ground connections at the engine block grounding points.

Step 4: Component Replacement If testing confirms sensor failure, replace with a genuine Hitachi or OEM-equivalent part. Always apply dielectric grease to connector terminals before reassembly to prevent future corrosion. Clear the fault code using Hitachi diagnostic software or a compatible scan tool and perform a test run to verify repair.


Disclaimer: This guide provides general troubleshooting information. Always consult the official Hitachi service manual for your specific machine serial number and seek professional assistance if you lack proper diagnostic tools or experience.

Solution:

Replace the controller (satellite communication terminal).

Fault Description:

Communication terminal: EEPROM exception

Fault Location:

Communication terminal fault code table

Fault Cause:

The internal memory of the satellite communication terminal (optional) is faulty.

FairTradeMachinery

You Design the Vision. We Handle the Hard Parts.

Helping Global Buyers Access Better-Value Machinery and After-Sales Solutions.

As China's Leading Global Used Machinery Exchange Platform, we sits at the intersection of IoT technology and B2B commerce. That means real-time inventory data, verified seller profiles, and a transaction process designed for cross-border buyers who can't always inspect machines in person. Our users in China have exceeded 1.5 millions meaning we have the first source of excavator owners and the equivalent number of machines. This means we can cover all the popular models and even specific needs, no matter of the status.

facebookyoutubeinstagramtiktoklinkedinreddit
Contact us
Contact us
faqsFAQsWhatsAppWhatsApp